Service Advisor

By March 14, 2019

Position Responsibilities:

  • Greeting customers and scheduling service appointments
  • Determines automotive problems and provides cost estimates
  • Writing service orders and descriptions of problems and repairs
  • Verifies warranty and service contract coverage
  • Translating customers’ repair problems into standard repair terminology
  • Explaining repairs to customers
  • Test-driving vehicles to confirm service repairs
  • Estimating the cost and time needed for repairs
  • Handling customer complaints
  • Safety management

 

Experience Requirements:

  • Excellent customer service skills
  • The ability to upsell
  • Great problem solving
  • The ability to communicate effectively
  • Ability to multi task
  • Work well with all dealership personnel
  • 2 years of automotive technician experience

 

Job Benefits:

  • Competitive salary based on your level of experience
  • Aggressive end of the month commission plan
  • Medical benefits plan is available
  • Paid vacation
  • 401K

 

No phone calls please

All inquiries are strictly confidential

For further information on this opportunity please complete the form below & attach your resume

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